Why some airlines see a benefit to making their Wi-Fi products free

Delta Air Lines now offers free, unrestricted Wi-Fi to all passengers.

Credit: Delta Air Lines
The saying goes that there’s no such thing as a free lunch. But there is free, ubiquitous Wi-Fi on the ground. However, no-cost, unlimited, 24/7 connectivity is only starting to appear in the sky. Inflight connectivity (IFC) reached the significant milestone of over 10,000 IFC-equipped commercial...

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