Virgin America Opts for Virtual Call Center
Virgin America, the San Francisco-based carrier that Virgin Atlantic founder Richard Branson is starting, will use a virtual call center concept for passenger reservations. It has signed WillowCSN Inc. of Miramar, Fla., to manage the calls using its CyberAgent system. Willow's agents operate from...
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.
Related Content
