Embraer and Canada’s largest regional airline have signed a deal to bring improved responsiveness and cost savings in meeting spare parts requirements.
The Brazilian OEM and Jazz Aviation, is the primary operator of Air Canada Express services, have sealed a spare parts inventory support agreement for the 25 Embraer 175s in the airline’s fleet.
Halifax, Nova Scotia-based Jazz will be the first Canadian customer for the Embraer Collaborative Inventory Planning (ECIP) program. ECIP is Embraer’s inventory planning program, in which Embraer covers most of the spare parts investment required by an airline and manages materials to help reduce airline downtime.
ECIP means that most of an airline’s inventory investment is covered by Embraer, reducing the financial burden on the operator. Additionally, fixed yearly pricing for each part allows customers to balance costs more precisely and increase inventory efficiency with predefined lead time attached to guaranteed performance levels by Embraer Services & Support (ESS).
The operation is data-driven, with a weekly ordering recommendation based on customer usage and stock level data, created using advanced software and Embraer’s planning expertise shared collaboratively. Finally, all airlines participating in ECIP benefit from Embraer’s materials management expertise and a global logistics network.
“This agreement with Embraer represents another important step in strengthening the reliability and efficiency of our E-Jets operations across North America,” Jazz President Doug Clarke said. “By participating in ECIP, we’re leveraging Embraer’s global materials expertise to reduce downtime and support consistent, high-quality service for our Air Canada Express passengers.”
“The new contract shows the fast pace at which Embraer Services & Support is growing in North America, home of the world’s largest E‑Jets footprint,” added Carlos Naufel, president and CEO of ESS.
“We look forward to supporting Jazz, our first customer in Canada, and helping them reduce downtime and strengthen their performance.”
Jazz flies to around 70 destinations in North America and is a wholly owned subsidiary of Chorus Aviation. As well as its E175s, it operates Mitsubishi CRJ-900 regional jets and De Havilland Canada Dash 8-400 turboprops. Besides its Halifax HQ, it has major bases in Calgary, Montreal, Toronto and Vancouver.
Apart from its domestic Canadian routes, it operates a major cross-border network, primarily in the eastern half of the U.S., but extending as far south as San Diego, California.




