KLM seeks cabin crew productivity agreement

Credit: Boeing
KLM Royal Dutch Airlines is reorganizing cabin crew structures to achieve 4% productivity gains under Air France-KLM’s Perform 2020 strategy. Under the plan, KLM wants to move from two pursers overseeing World Business Class on intercontinental flights to just one, with the other purser working in...
Victoria Moores

Victoria Moores joined Air Transport World as our London-based European Editor/Bureau Chief on 18 June 2012. Victoria has nearly 20 years’ aviation industry experience, spanning airline ground operations, analytical, journalism and communications roles.

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