IATA WPS: Dubai Airports CEO calls for ‘fundamental shift’ in industry thinking

Credit: IATA World Passenger Symposium/Twitter
Dubai Airports Co. CEO Paul Griffiths believes the airline industry needs to ditch its silos, eliminate inefficiencies and become more consistent to truly upgrade the customer experience.Speaking at the IATA World Passenger Symposium in Barcelona, Griffiths said aviation has been characterized by...

Subscription Required


This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login


Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.