World Travel Market: British Airways promises better standards for passengers

Credit: Rob Finlayson
British Airways (BA) will retain its first-class cabins, but will not go the way of US airlines in effectively having three classes of passengers on its domestic and short-haul services, BA CEO Alex Cruz said. Speaking at the World Travel Market exhibition in London, Cruz said BA was more conscious...
Alan Dron

Based in London, Alan is Europe & Middle East correspondent at Air Transport World.

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