We’re implementing some exciting updates this weekend, so you might encounter occasional issues. Be sure to come back on Monday and check out our dedicated Defense and Space channels!

Delta tests video chat assistance at DCA

Credit: Delta Air Lines
Delta Air Lines is testing a new interactive assistance program at Washington National Airport (DCA) that allows customers to video chat from the airport with a Delta specialist—a first for US airlines. According to the Atlanta-based carrier, interactive digital screens with individual receivers are...
Linda Blachly

Linda Blachly is Senior Associate Editor for Air Transport World and Aviation Week. She joined the company in July 2010 and is responsible for producing features for Air Transport World’s monthly magazine and engaging content for the aviationweek.com. She is based in the Washington DC office.

Subscription Required

 

This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login

 

Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.