AI: Airline Retailing Friend Or Foe?

United Airlines VP of sales strategy Glenn Hollister.

United Airlines VP of sales strategy Glenn Hollister.

Credit: Chris Sloan
MIAMI—The significance of artificial intelligence’s (AI) impact on airline retailing centers depends on who ultimately controls it, a senior United Airlines executive believes. United VP of sales strategy and effectiveness Glenn Hollister told the Aviation Festival Americas conference in Miami on...
Chris Sloan

Chris Sloan is a contributing editor covering air transport for Aviation Week Network.

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