United's Baggage Handling Rates Are Still Bad

United's quest to improve its dismal baggage handling proficiency is not working. The airline's results have not come close to its internal goal of 6.5 mishandled bags per 1,000 North American passengers, even though the 6.5 rate is far worse than most carriers' performance. For last month, through...

Subscription Required

 

This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login

 

Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.