Mercator's Technical Operations Manager, Patrick I'Anson, has been named '2011 Call Centre Manager of the Year' by Insight, the Middle East's largest contact centre organisation, at the Annual Middle East Call Centre Awards.
Saudi Arabian MRO specialists Alsalam hosted a workshop in Riyadh for company managers and Saudi Arabian government and military personnel last week aimed to enhance business management and leadership skills.
The Y1A communications satellite has been handed over to Al Yah Satellite Communications Company (Yahsat) by Astrium and Thales Alenia Space after the successful completion of in-orbit testing.
Airlines carrying 57% of the world's passenger traffic have reported a real increase in IT and Telecommunications (IT&T) expenditure and are ready to spend big on passenger mobile services and other transformative technology, according to results published today in the 13th annual SITA/Airline Business Airline IT Trends Survey.
Qatar Airways, Etihad Airways, Emirates, Oman Air, and Turkish Airlines were all winners at the 2011 World Airline Awards held at the French Air and Space Museum.
Etihad Crystal Cargo today announced that it has taken delivery of its first Boeing 777 Freighter. Etihad Crystal Cargo is the fast growing cargo division of Etihad Airways.
Turkish Aerospace Industries (TAI) has launched a small, armed, unmanned helicopter which it says could prove attractive to Middle Eastern countries as an attractive alternative to the products being produced in Israel.
Saudi Airlines Cargo has leased three additional Boeing 747 freighters to increase frequencies on its scheduled cargo services and create more capacity for the charter market.
Etihad Airways has been named as the airline with the Best First Class in the world in Skytrax's annual World Airline Awards, as well as #6 in the overall Airline of the Year category. This is the second year running for both honours for the Abu Dhabi-based carrier. Etihad was also recognized for the Best First Class Onboard Catering for its signature 'Inspired Service' culinary programme.
Etihad Airways, the national airline of the United Arab Emirates, has won first prize in the airlines category at the 7th annual Pan Arab Web Awards, one of the top awards programmes for digital developments in the region.
Iraq's Air Force has followed on a contract with Hawker Beechcraft through the American Air Force Security Assistance Training command to support the force's fleet of King Air 250ER aircraft.
Air transport industry IT specialist integrated communications service provider for businesses, have agreed to jointly build a global, high performance, managed cloud computing infrastructure for the aviation industry. .
Qatar Airways today unveiled its newest global television campaign promoting the airline's expanding network of over 100 destinations worldwide and its award-winning cabin crew.
Kuwait leasing company ALAFCO signed an agreement for 30 Airbus A320neo aircraft at the Paris Air Show this afternoon just hours after an earlier order for six A350s.
Since Business Travel Market in London began in 2009, Qatar Airways has been Platinum Sponsors of the event, and the airline will make its presence felt when sponsoring a VIP Hosted Buyers Lounge and the event's Media Lounge today and tomorrow.
Jazeera Airways and Lufthansa Technik AG have extended their existing 10 year Total Engine Support TES® contract from 2006 for a further two years. The agreement comprises 13 CFM56-5B engines of the six Airbus A320 airplanes of Jazeera Airway's fleet.
