Director of network and airports Neil Slaven says the LCC is making far more in-season network changes than it did previously, stressing that the airline is ready to respond to airports with the lowest costs.
Customer expectations are evolving and airports need to work harder to change with the times, says Jayne Davey, a director at aviation consultancy ASM Australasia.
Anko van der Werff, CEO and president of SAS, discusses how the Scandinavian carrier is handling the recovery, the challenge of scaling up operations and the ongoing evolution of its network.