KLM Modifies Conditions Of Carriage Because Of Disgruntled Opera Lovers
KLM is modifying its conditions of carriage in response to the ruling of a Dutch judge who imposed penalties on the airline for delayed luggage. Last Tuesday, the District Court of Haarlem imposed a penalty of 5,000 Netherlands guilders (US$2,100) on KLM for each suitcase that does not arrive at its...
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