IATA AGM 2019: SkyTeam CEO: Alliance moves from expansion to customer experience focus

Credit: SkyTeam
Global alliance SkyTeam has refocused its priorities from network expansion to customer experience enabled by technology. As a result, the alliance said it will make its Digital Spine an open platform that allows partners of current members and relevant third parties to connect. SkyTeam MD & CEO...

Subscription Required


This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login


Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.