August On-Time, Baggage-Handling Rates Worsen, Complaints Rise
The 10 largest U.S. carriers posted an on-time record of 77.0% in August, lower than July's 78.9% and August 1997's 78.6%, according to DOT's Air Travel Consumer Report. TWA had the highest rate, 83.5%, followed by Delta, 82.7%, and Southwest, 82.6%. Alaska was eighth, 74.0%, and America West ninth...
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