Op-Ed: The Problems At The FAA Begin Way Outside The FAA

FAA building
FAA Headquarters, Washington DC
Credit: Mark Nensel/Aviation Week
In a Dec. 29, 2022, letter to Southwest Airlines CEO Robert Jordan, U.S. Transportation Secretary Pete Buttigieg wrote, “I recognize that Southwest’s employees, from customer service agents to ground staff to flight crews, are working extremely hard, under trying circumstances, to help the airline...

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