IATA WPS: Customers will be the aviation disrupter

Credit: IATA World Passenger Symposium/Twitter
Customer demands and expectations will be the disrupting force in the aviation business, rather than technology firms, according to panelists speaking at the IATA World Passenger Symposium. “The industry will be disrupted and anyone who doesn’t believe that is delusional. I think the consumer will...

Subscription Required


This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login


Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.