IATA survey shows growing demand for customer-facing roles

An IATA survey shows that a high majority of aviation human resources (HR) staff expects to see growing demand for cabin crew and ground operations and customer-service employees over the next two years. The survey focuses on airline employee needs outside of pilots and engineers, for which...
Victoria Moores

Victoria Moores joined Air Transport World as our London-based European Editor/Bureau Chief on 18 June 2012. Victoria has nearly 20 years’ aviation industry experience, spanning airline ground operations, analytical, journalism and communications roles.

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