Kathleen DuBois (left), leader of the flight operations representative (FOR) program, with FORs Grant Williams (center) and Julian Castro in a 737 MAX simulator at Boeing’s Miami training center.
Credit: Boeing
Boeing’s three-year-old flight operations representative program has evolved into both a trusted customer resource and a valuable provider of front-line insight on the day-to-day variances within the company’s global operator base. Launched in 2022 as part of a broad safety-culture overhaul in the...
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