Passenger loyalty used to revolve around frequent flier programs, then the focus switched to price. But to attract today’s digital travelers, the entire journey needs to be made as simple and connected as possible. Around 80% of passengers carry a smartphone, 50% also have a laptop and 15% carry...
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.