IATA Survey Reveals Demand For Customer-Facing Roles

An IATA survey has revealed that around 75% of aviation human resources (HR) professionals see growing demand for cabin crew, ground operations and customer service staff over the next two years. The results of the survey, which excluded the well-known requirement for more pilots and engineers, show...
Victoria Moores

Victoria Moores joined Air Transport World as our London-based European Editor/Bureau Chief on 18 June 2012. Victoria has nearly 20 years’ aviation industry experience, spanning airline ground operations, analytical, journalism and communications roles.

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