GAO Report On Airline IT Outages Notes Few Passenger Complaints

WASHINGTON—When a major airline’s information technology crashes, it can ground passengers and cargo in droves and trigger spillover effects in the highly synchronized world of air transport akin to a weather event. Now, thanks to congressional auditors, U.S. flyers have a better understanding of...

Subscription Required


This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login


Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.