Southwest Airlines CEO Says Carrier At A ‘Critical Inflection Point'
No stranger to facing turmoil, Southwest sees a new three-year plan as its “most transformational” yet.
Credit: Rosemarie Mosteller/Alamy Stock Photo
After assessing an operational meltdown set into motion by Winter Storm Elliot in 2022 and weighing plans for improvement, Southwest Airlines saw no reason to depart from the key tenets of its business model, citing a review that found no need for structural change. It was a confident outlook. But...
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