Southwest Airlines to end overbooking, cites United incident

Credit: Rob Finlayson
Southwest Airlines said it will end the practice of overbooking flights at some point in the current quarter. Chairman and CEO Gary Kelly conceded to reporters on an April 27 conference call that the recent United Airlines passenger bumping incident put overbooking “under a bright light” and led...

Subscription Required


This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login


Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.