Etihad Airways has completed the final phase in the development of its Al Ain contact centre facility, with the opening of a second contact centre, bringing to three the number of centres within the UAE, and a total of four worldwide.

The first group of Etihad Airways' unique inflight Butler trainees has departed Abu Dhabi for specialist training at the Savoy Butler Academy in London.

Aviation risk management and safety auditing company Wyvern Consulting has become part of the Saudi Arabian-based Nexus group through its US subsidiary Nexus Services America.

Dubai headquartered flight support company, Hadid is to partner with Satcom Direct to jointly offer flight planning, aircraft datalink, flight-following and international trip support services.

Air Culinaire Worldwide - a division of Universal Weather and Aviation - has launched a new training programme designed to provide flight crews additional knowledge on food safety, food allergies, gluten-free diets, and culinary skills.