The opening of Doha’s new Hamad International Airport is cause for celebration.

A gate agent made a split-second decision that, I’m quite certain, ensured my trip on the airline was a money-loser for the carrier.

The death of the longtime congressman from Minnesota prompted me to take a look back at his objections to industry consolidation.

Finnair has warned that it was at a watershed, needing to restructure in order to survive.

Twitter may be a social revolution or it may be a fad, but there are real dangers when this form of communication is not taken as seriously as any other customer/company interface.

British Airways took this photo to celebrate its 10th Anniversary of scheduled Concorde service Jan. 21, 1986. Shown is more than half of BA’s fleet of seven Aérospatiale-BAC Concordes. Photograph by Adrian Meredith.

“Over 99.99% of our customers did not file a complaint with the Department of Transportation in 2013," Spirit stated.

Keith Wilson quickly changes his tune on Republic pilots' labor vote.