Web Tool “Jenn” Aids Alaska Customers
Jenn, a talking virtual assistant, debuted Feb. 6 on Alaska Airlines/Horizon Air web site. The carrier says it’s the first airline to adopt the ActiveAgent tool developed by Spokane, Wash.-based NextIT, and beta testing indicated it would help reduce the time required for customers to complete an...
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.
Related Content
