On-Time, Baggage-Handling, Complaint Rates Worsen In March

The 10 largest U.S. carriers posted an on-time arrival record of 78.1% in March, lower than February's 78.9% but an improvement from 75.9% a year ago, according to DOT's Air Travel Consumer Report. TWA was first, 84.6%, higher than its February first-place record of 83.2%. Southwest was second, 81.1...

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