Southwest Airlines took to Facebook keep customers informed after a computer issue resulted in customers being charged multiple times for a single ticket. Ironically, Southwest held the half-price sale on Aug. 3 to celebrate a Facebook milestone: Its page has garnered 3 million “likes.” Initially, Southwest referred to “site performance issues” due to an overwhelming response to the promotion and promised to correct “duplicate bookings.” But for many customers, the situation was far more serious.
Jazz Air parent Chorus Aviation reported second-quarter net income of C$22.9 million ($22.3 million), up 35.3% from a C$16.9 million profit in the year-ago period.
Malaysia Airlines (MAS) reported a second-quarter net loss of MYR348.7 million ($109 million), a 34% improvement on a loss of MYR525.8 million year-over-year.
LATAM Airlines Group, the created merger between LAN Airlines and TAM, reported a 7.9% growth in systemwide RPKs for July against a 2.9% growth in ASKs.
China Southern Airlines (CZ) will equip 40 Boeing 737-700 and -800 aircraft with blended winglets, with retrofit performed by Aviation Partners Boeing (APB).
Catania-based Wind Jet (IV) ceased operations Saturday—leaving hundreds of passengers stranded—after merger talks with Alitalia (AZ) broke down following a disagreement about the company’s value.
Indian carrier Kingfisher Airlines (IT) has reported increased losses of INR6.51 billion ($117 million) for the April-June quarter on revenues that plummeted to INR3 billion compared to INR19 billion in the second quarter last year.
Lessor AeroCentury Corp. has reported a net income of $1 million for the second quarter and $2.4 million for the half-year, compared to net losses of $0.1 million and $2.4 million for the same periods in 2011.
Air Malta (KM) has reported a slightly reduced operating loss of €30 million ($37 million) for its year ended Mar. 31, improved over a €34 million loss for the previous year.
Chinese carriers reported a collective net profit of CNY 6.4 billion ($1 billion) for July, up 7% compared with the net income of CNY 5.7 billion a year ago.
Air Mauritius (MK) reported a reduced fiscal first-quarter loss of €10.4 million ($12.8 million) for the three months ending 30 June 2012, a slight improvement from the €11.9 million loss recorded for the same period a year ago.
Allied Pilots Assn. (APA) president David Bates has resigned his post in the aftermath of American Airlines (AA) pilots’ rejection of a tentative labor pact he supported.
Air Berlin (AB) increased load factors for the period from Jan. 1 to July 3, but said the postponed opening of the Berlin Brandenburg International Airport (BER) to March 2013 and aviation taxes prevented an increase in capacity utilization.
Mexican airlines saw an 11.2% increase in domestic boardings in the first half of 2012, to 13.2 million passengers. The five Mexican carriers that operate international services saw traffic increase to 31.4% to 2.6 million passengers.
Emirates Airline (EK) has signed a sale and leaseback contract with GE Capital Aviation Services for three Boeing 777-300ERs, plus seven spare engines.
