Airports Council International (ACI) World has launched the first ever Airport Service Quality (ASQ) barometer, the first global snapshot of airport customer experience satisfaction levels, with overall satisfaction scores from a global and regional level.
Chicago O’Hare International Airport’s (ORD) $8.4 billion terminal modernization program will bring much-needed improvements and expansion to the busy airport, but the overhaul will come at a significant day-to-day cost, Moody’s Investors Service warned.
Indian full-service domestic airline Vistara has taken delivery of its 20th aircraft, passing the Indian government’s threshold for an airline to operate internationally, which is planned for later this year.
Beijing-based Air China exercised its fifth freedom rights with an April 5 inaugural flight of its first direct Beijing-Panama City route—via Houston, Texas—after receiving approval from the US Department of Transportation.
Philippine Airlines (PAL), which expects the first of six Airbus A350-900s to be delivered by the second half of June, plans to deploy the new aircraft on long-haul routes later this year.
The relaxation of a domestic price cap in China underpins significant market developments - and could make outbound travel even stronger than expected.
Ahead of Routes Europe 2018 in Bilbao, Routesonline provides a snapshot of Spain’s leading international airlines and airports, as well as the most used aircraft types on international flights.
FAA has withdrawn its investigation into whether the City of Dallas violated federal mandates in the long-simmering dispute over Delta Air Lines’ access to gates at Dallas Love Field Airport (DAL).
US skies are benefitting from significant air traffic management (ATM) upgrades, but there are challenges casting shadows on the worthy efforts being made.
Southwest Airlines’ near-term international focus will be to add more US gateways, EVP and chief revenue officer Andrew Watterson told an audience at the International Aviation Club in Washington DC.
European air traffic management organization Eurocontrol has resumed normal operations following a software misalignment that caused its Enhanced Tactical Flow Management System (ETFMS) to fail for several hours April 3, causing delays to thousands of flights in Europe.
