June Figures Show Worse On-Time, Baggage-Handling Rates, Fewer Complaints
The 10 largest U.S. carriers posted an on-time arrival rate of 70.4% in June, down from the May rate of 77.5% and June 1997's 76.1%, according to DOT's Air Travel Consumer Report. Southwest had the highest rate, 81.4%, followed by Delta, 75.4%, and American, 75.0%. TWA was eighth, 64.9%, United...
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