Hartsfield Joins ACI Effort to Track Airport Pax Satisfaction
Hartsfield-Jackson Atlanta Airport has become the 100th facility to join Airports Council International's (ACI) Airport Service Quality (ASQ) customer satisfaction benchmarking program. The ASQ program started in January 2006 with 70 airports, said spokesman Haldane Dodd. The effort captures...
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.
Related Content
