Southwest Airlines took to Facebook keep customers informed after a computer issue resulted in customers being charged multiple times for a single ticket. Ironically, Southwest held the half-price sale on Aug. 3 to celebrate a Facebook milestone: Its page has garnered 3 million “likes.” Initially, Southwest referred to “site performance issues” due to an overwhelming response to the promotion and promised to correct “duplicate bookings.” But for many customers, the situation was far more serious.
Jazz Air parent Chorus Aviation reported second-quarter net income of C$22.9 million ($22.3 million), up 35.3% from a C$16.9 million profit in the year-ago period.
Malaysia Airlines (MAS) reported a second-quarter net loss of MYR348.7 million ($109 million), a 34% improvement on a loss of MYR525.8 million year-over-year.
LATAM Airlines Group, the created merger between LAN Airlines and TAM, reported a 7.9% growth in systemwide RPKs for July against a 2.9% growth in ASKs.
The Aerospace Industries Assn. (AIA) on Monday warned that budget sequestration cuts—due to take effect early in FY2013—are expected to hit the civil aviation industry hard.
Frontier Airlines will launch 2X-weekly Orlando, Fla.-Trenton, N.J. (TTN) Airbus A319 service Nov. 16. It will be the only airline providing scheduled carrier service out of TTN. Allegiant will suspend Los Angeles, Calif. service to Billings, Mont.; Pasco, Wash.; and Sioux Falls, S.D. Aug. 31 due to a decline in allotted gate space. Porter Airlines will increase 3X-weekly Sault Ste. Marie-Toronto City service to 4X-weekly Oct. 1.
The FAA is proposing a $681,200 civil penalty against Memphis, Tenn.-based FedEx Corp. for allegedly violating US Dept. of Transportation hazardous materials regulations.
China Southern Airlines (CZ) will equip 40 Boeing 737-700 and -800 aircraft with blended winglets, with retrofit performed by Aviation Partners Boeing (APB).
China Southern Airlines’ subsidiary Xiamen Airlines (MF) is reported to have signed a letter of intent (LOI) for 30 Boeing 737 MAX aircraft, making it the first Chinese carrier to order the type, according to an agency insider.
Catania-based Wind Jet (IV) ceased operations Saturday—leaving hundreds of passengers stranded—after merger talks with Alitalia (AZ) broke down following a disagreement about the company’s value.
Indian carrier Kingfisher Airlines (IT) has reported increased losses of INR6.51 billion ($117 million) for the April-June quarter on revenues that plummeted to INR3 billion compared to INR19 billion in the second quarter last year.
Lessor AeroCentury Corp. has reported a net income of $1 million for the second quarter and $2.4 million for the half-year, compared to net losses of $0.1 million and $2.4 million for the same periods in 2011.
British Airways Engineering has expanded its capabilities to include three new training rooms at its Heathrow maintenance base. The EASA-approved classrooms will be used for Airbus A380 and A318/9/20/21 variants and Boeing 787 maintenance training. Marana Aerospace Solutions has completed heavy maintenance and interior reconfiguration on a Boeing 777-200ER for TAAG Angola Airlines. The project was managed by Cascade Engineering Services.
Boeing has appointed John Wojick VP-sales for commercial airplanes, succeeding Ray Conner following his election to president and CEO of Boeing in June.
Air Malta (KM) has reported a slightly reduced operating loss of €30 million ($37 million) for its year ended Mar. 31, improved over a €34 million loss for the previous year.
Delta Air Lines’ (DL) daily Detroit (DTW)-Tokyo Haneda (HND) service “has not performed as expected,” and the carrier has submitted a request to the US Dept. of Transportation (DOT) to transfer its DTW-HND slot pair to Seattle (SEA)-HND. United Airlines (UA) and Hawaiian Airlines (HA) have submitted filings opposing the motion.
Chinese carriers reported a collective net profit of CNY 6.4 billion ($1 billion) for July, up 7% compared with the net income of CNY 5.7 billion a year ago.
Air Mauritius (MK) reported a reduced fiscal first-quarter loss of €10.4 million ($12.8 million) for the three months ending 30 June 2012, a slight improvement from the €11.9 million loss recorded for the same period a year ago.
Allied Pilots Assn. (APA) president David Bates has resigned his post in the aftermath of American Airlines (AA) pilots’ rejection of a tentative labor pact he supported.
