The early 2010s were good years for Russian aircraft manufacturer Sukhoi and its new jetliner, the Superjet. In 2011, low-cost Mexican airline Interjet ordered 30 and gave the program a flagship Western customer. The following year it received European Aviation Safety Agency certification, allowing it to operate in Europe. And in 2016, Irish airline CityJet became the first Western European operator.  Its fortunes changed considerably since then, due to the aircraft’s poor ...


"Customer Support: The Jetliner Industry’s Biggest Challenge" is part of Aviation Week & Space Technology’s subscription package. 

Subscribe now to read this full article. And by subscribing, you'll also receive full coverage of what's next in technology from the experts trusted by the global aerospace & defense community. 


Already registered? here.