Textron Aviation Grows 1Call Support Center

Credit: Textron Aviation
WICHITA—Michael Vercio, Textron Aviation’s vice president of product support, was in the middle of his daughter’s birthday party one Sunday afternoon when he received a call from a pilot somewhere in rural Mississippi. The caller was a new customer unsure of where to call about a technical issue...
Molly McMillin

Molly McMillin, a 25-year aviation journalist, is managing editor of business aviation for the Aviation Week Network and editor-in-chief of The Weekly of Business Aviation, an Aviation Week market intelligence report.

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