Professionalism: Doing The Right Thing Every Time

G-IV crash after rejected takeoff. Photo credit: NTSB report, 2014
The phone rang shortly before 7am on a Sunday morning. I had been sworn in as NTSB vice chairman just seven days earlier and I certainly didn’t think such a call would come so soon in my tenure. “Vice Chairman Sumwalt, please stand by while we connect the NTSB Chairman,” said the solemn voice from...

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