Effective Passenger Briefings: Regs and Risks

Flight attendant Jeffrey Joly briefs his business jet passengers.
Credit: James Albright
Editor's note: this is the first of a two-part article on passenger briefings. If you are in the business of moving people from Point A to Point B, you could/should/must be in the business of letting these people--let’s call them passengers--know what to expect when things go well and not so well. A...

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