View Sounding Board: Five Minutes With Kristen Michaels, AviationManuals Director Of Operations in PDF format. Kristen Michaels is director of operations for AviationManuals, a provider of Safety Management System (SMS) software and operations manuals, international procedures manuals, minimum equipment lists, emergency response plans and other services. Clients include business aviation flight departments, aircraft management companies, and owners and operators. Michaels oversees ...

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