American, with worst on-time record, ranks worst in consumer complaints
American, with the worst on-time record among majors for May, 65.2%, also ranked worst in consumer complaints, 3.70 per 100,000 enplanements. In April, Northwest, with the best on-time record, 80.6%, posted the highest rate of complaints, 2.71.
Subscription Required
This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.
Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.
Already an AWIN subscriber? Login
Did you know? Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.
Related Content
