U.S. DOT Fines Air Canada $4.5M Over Customer Refunds
WASHINGTON—Air Canada was fined $4.5 million by the U.S. Transportation Department (DOT) for “extreme delays” in providing customer refunds during the COVID-19 pandemic. The penalty was the largest ever levied against an airline by the DOT’s Office of Aviation Consumer Protection (OACP). U.S...
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