U.S. DOT Fines Air Canada $4.5M Over Customer Refunds

Air Canada
Credit: Andrew Chin/Getty Images
WASHINGTON—Air Canada was fined $4.5 million by the U.S. Transportation Department (DOT) for “extreme delays” in providing customer refunds during the COVID-19 pandemic. The penalty was the largest ever levied against an airline by the DOT’s Office of Aviation Consumer Protection (OACP). U.S...
Ben Goldstein

Based in Boston, Ben covers advanced air mobility and is managing editor of Aviation Week Network’s AAM Report.

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