IATA: Numerous passenger rights regulations create complexity for airlines

A “patchwork quilt” of passenger rights regulations enacted by governments worldwide are adding “cost and complexity” to airline operations and getting “in the way” of good customer service, IATA DG and CEO Tony Tyler said. Speaking Thursday at the Latin American and Caribbean Air Transport...

Subscription Required


This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login


Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.