How airlines are adapting loyalty programs while customers are grounded

Credit: Delta Air Lines
Think of some of the travel perks that airlines offer their frequent flyers—upgrades, free baggage check, ticket flexibility, lounge access and free flights. COVID-19 has rusted that toolbox. With flight schedules in disarray and space becoming a necessity, rather than a commodity, how will airlines...
Linda Blachly

Linda Blachly is Senior Associate Editor for Air Transport World and Aviation Week. She joined the company in July 2010 and is responsible for producing features for Air Transport World’s monthly magazine and engaging content for the aviationweek.com. She is based in the Washington DC office.

Victoria Moores

Victoria Moores joined Air Transport World as our London-based European Editor/Bureau Chief on 18 June 2012. Victoria has nearly 20 years’ aviation industry experience, spanning airline ground operations, analytical, journalism and communications roles.

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