UK Investigates British Airways, Ryanair Refund Policies

British Airways at Heathrow Airport
Credit: Heathrow Airport
LONDON—The UK’s Competition and Markets Authority (CMA) is investigating whether British Airways (BA), its regional subsidiary BA CityFlyer and Ireland-based ULCC Ryanair have broken consumer law by failing to offer refunds for flights customers could not legally take. BA expressed astonishment at...

Subscription Required

 

This content requires a subscription to one of the Aviation Week Intelligence Network (AWIN) bundles.

Schedule a demo today to find out how you can access this content and similar content related to your area of the global aviation industry.

Already an AWIN subscriber? Login

 

Did you know?  Aviation Week has won top honors multiple times in the Jesse H. Neal National Business Journalism Awards, the business-to-business media equivalent of the Pulitzer Prizes.