UK Investigates British Airways, Ryanair Refund Policies

British Airways at Heathrow Airport
Credit: Heathrow Airport
LONDON—The UK’s Competition and Markets Authority (CMA) is investigating whether British Airways (BA), its regional subsidiary BA CityFlyer and Ireland-based ULCC Ryanair have broken consumer law by failing to offer refunds for flights customers could not legally take. BA expressed astonishment at...

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