Surveys show growing appeal of Wi-Fi and self-service

Two surveys indicate how much has changed in passenger expectations for onboard Wi-Fi and receiving information digitally from airlines. Where connectivity used to be thought of as unreliable or even a nuisance that would intrude on “quiet” time when flying, there is now a strong expectation and...
Victoria Moores

Victoria Moores joined Air Transport World as our London-based European Editor/Bureau Chief on 18 June 2012. Victoria has nearly 20 years’ aviation industry experience, spanning airline ground operations, analytical, journalism and communications roles.

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