Air India Boeing 737-8
Credit: Air India
LONDON—Air India is starting to see the early fruits of its renewal under private owners, despite the ongoing frustrations of late deliveries of aircraft and cabin equipment, Air India CEO Campbell Wilson said Dec. 3. Passengers’ NPS (net promoter score) results—a measure of customer satisfaction...
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Passengers Returning As Air India Regains Footing, CEO Reports is published in Aviation Daily, an Aviation Week Intelligence Network (AWIN) Market Briefing and is included with your AWIN membership.
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