Editorial: Ticket Vouchers Could Save Airlines, But Need To Be Carefully Handled

aircraft
Credit: Rob Finlayson
Airlines, especially U.S. carriers, are going to have to tread a fine line in asking customers to accept vouchers for future travel instead of refunds on tickets bought before the global pandemic. The reason why airlines want to go the voucher route is valid. IATA estimates that airlines face a...
Karen Walker

Karen Walker is Air Transport World Editor-in-Chief and Aviation Week Network Group Air Transport Editor-in-Chief. She joined ATW in 2011 and oversees the editorial content and direction of ATW, Routes and Aviation Week Group air transport content.

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