ATW 2022 Airline Of The Year: Alaska Airlines

Credit: Alaska Airlines
Alaska Airlines does not top any size rankings. And that’s just fine with the Seattle-based carrier because its focus is on achieving top scores in customer care, community and employee values, while delivering or exceeding its financial promises. The company calls this a “service of care framework...
Karen Walker

Karen Walker is Air Transport World Editor-in-Chief and Aviation Week Network Group Air Transport Editor-in-Chief. She joined ATW in 2011 and oversees the editorial content and direction of ATW, Routes and Aviation Week Group air transport content.

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