Airline CEOs Estimate Only 10% Of Data Is Being Used

Easyjet
Credit: EasyJet
EasyJet CEO Johan Lundgren, Virgin Atlantic CEO Shai Weiss and former British Airways CEO Alex Cruz have warned that technology and data-use shortcomings are damaging the airline-customer experience. During a panel session at the World Aviation Festival Dec. 2 in London, Microsoft global MD for...
Victoria Moores

Victoria Moores joined Air Transport World as our London-based European Editor/Bureau Chief on 18 June 2012. Victoria has nearly 20 years’ aviation industry experience, spanning airline ground operations, analytical, journalism and communications roles.

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