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United Drops Connection Service To Focus Instead On Internet
United last week discontinued its computer disk-based United Connection product, a service that has seen no improvements in more than three years. The carrier said it made the move to focus its resources on improving the self-booking features of its united.com web site. The United Connection software was last updated in early 1998 and since then, several product features have become non-functional as "resources to maintain the product have been redirected" to its Internet services.