Middle East & North Africa

Championing the importance of customer relations in the aviation industry, Bahrain's Gulf Air, led the 54th Annual Conference of Worldwide Airlines Customer Relations Association (WACRA) - the global customer relations forum - in Kuala Lumpur, with the theme of this year's conference Merging Cultures: Turning Challenges into Opportunities.
Air Transport

Etihad has reported its third quarter results showing revenues of US$ 1.3 billion, up 19 per cent on 2011 (US$ 1.1 billion). The record income reflected passenger numbers up 23 per cent, with 2.79 million travellers in the quarter (2.27 million).
Air Transport

The Middle East Business Aviation Association (MEBAA) - in association with Jordanian flight training academy, Ayla - is hosting a special forum in Jordan this week.
Business Aviation

Swiss Aviation Consulting has announced the addition of two new team members to its offices in Switzerland and the UAE.
Maintenance & Training

Royal Air Maroc, the flag carrier of the Kingdom of Morocco, and US airline JetBlue Airways (New York's Hometown Airline™), have announced the launch of an interline agreement to connect each other's networks and bring new flight options to travellers between North and Central Africa, and the Americas.
Airports & Networks

Qatar Airways today marked the resumption of flights to Yangon after a four-year absence with the launch of scheduled services to Myanmar's largest city.
Airports & Networks

Emirates offers the world's first inflight mobile phone service onboard an A380 aircraft; setting yet another record for inflight communications.
Emerging Technologies

Bahrain MRO company, Gulf Technics (GT), has been awarded the ISO 9001:2008 and AS/EN9120 certification following a detailed audit that covers all areas of operations at GT.
MRO

The Trade Bank of Iraq (TBI) has announced that it is purchasing two Airbus passenger planes from Germany at the cost of $86 million.
Aerospace

Online news service flightglobal has reported that Qantas Airways and Emirates have withdrawn their application to the Australian competition watchdog for an interim authorisation that will allow them to plan and negotiate their proposed alliance.
Airports & Networks

Qantas has taken the next steps towards establishing its new gateway to Europe and the UK, enabling customers to book flights through the global hub of Dubai for travel from 31 March 2013.
Airports & Networks

IAG, the parent company of British Airways and Iberia has become AACO partner airline.
Air Transport

A J Walter Aviation, the aircraft spares support specialist, is calling for applications to be considered for the company's AJW bursary where it supports a student through a Masters degree in aircraft maintenance management in conjunction with London's City University.
Maintenance & Training

Qatar Airways customers contacting the airline in key European markets will benefit from a new multi-lingual Customer Contact Centre based in the Polish city of Wroclaw from early next year.
Airports & Networks

EgyptAir Training Center (ETC) - the aviation training arm of the EgyptAir Group - has won a major training contract from Air India
Maintenance & Training

RAK Airways – the national carrier of the northern emirate Ras Al Khaimah – made its inaugural flight to Abu Dhabi today.
Airports & Networks

Etihad has begun implementing its latest tranche of Sabre software following the billion dollar technology agreement signed by the two companies last year.
Emerging Technologies

A consortium of Banks including Al Hilal Bank, First Gulf Bank, Mashreq, Union National Bank and Arab Bank have announced the signing of the AED 4 Billion syndicated contracting facility with the joint venture (JV) between TAV-CCC-Arabtec for the construction of Midfield Terminal Building at Abu Dhabi's International Airport.
Airports & Networks

Saudi Aviation Flight Academy (SAFA) the Kingdom's new pilot training academy at Thumamah Airport, 28 km northeast of King Khaled International Airport, Riyadh has achieved a major milestone with its first full-time Saudi national student making his first solo flight.
Maintenance & Training

Flydubai has announced it is to start operations to Tabuk, Saudi Arabia on 7 November 2012.
Airports & Networks

Embraer Executive Jet customers will meet in Bangalore and Abu Dhabi in early October as the Company brings them together for two Embraer Executive Operators Conferences (EEOC), part of a series of worldwide operator conferences scheduled each year.
Business Aviation

The Qatar Emiri Air Force (QEAF) has been working with Défense Conseil International (DCI) and Symbiotics Ltd, to implement a new aircrew pre-selection solution that helps stream potential pilots (fixed and rotary wing) into the QEAF elite flying training programme, whilst improving efficiency of assessment and recruitment programmes.
Defense

Qatar Airways leads the Middle East's three super carriers in ontime performance, while Emirates maintains its advantage on network scale and destinations served, according to the latest research from masFlight, operations data analysis partner of OAG.
Airports & Networks

Etihad Airways has started implementing its latest tranche of Sabre software following the billion dollar technology agreement signed by the two companies last year.
Emerging Technologies

Air Arabia as the latest airline in the Middle East to adopt schedule analysis tools from OAG and the region's first customer for the new, state-of-the-art 'OAG Analyser' system.
Aerospace