Airline Survey Ranks Boeing Highest In Aftermarket Customer Support

Airlines' ranking of OEM product support largely reflects what has happened with new aircraft and engine deliveries over the past year. For engine manufacturers that struggled to introduce new engines into the market smoothly and overcome early teething problems, airlines expressed dissatisfaction...
Lee Ann Shay

As executive editor of MRO and business aviation, Lee Ann Shay directs Aviation Week's coverage of maintenance, repair and overhaul (MRO), including Inside MRO, and business aviation, including BCA.

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